Businesses in highly-regulated industries like financial services, insurance, pharmaceuticals, and health care are increasingly turning to AI-powered tools to streamline complex and sensitive tasks. Conversational AI-driven interfaces are helping hospitals to track the location and delivery of a patient’s time-sensitive cancer drugs. Generative AI chatbots are helping insurance customers answer questions and solve problems. And agentic AI systems are emerging to support financial services customers in making complex financial planning and budgeting decisions.  “Over the last 15 years of digital transformation, the orientation in many regulated sectors has been to look at digital technologies as a place to provide more cost-effective […]

On May 6, 2010, at 2:32 p.m. Eastern time, nearly a trillion dollars evaporated from the US stock market within 20 minutes—at the time, the fastest decline in history. Then, almost as suddenly, the market rebounded. After months of investigation, regulators attributed much of the responsibility for this “flash crash” to high-frequency trading algorithms, which use their superior speed to exploit moneymaking opportunities in markets. While these systems didn’t spark the crash, they acted as a potent accelerant: When prices began to fall, they quickly began to sell assets. Prices then fell even faster, the automated traders sold even more, […]

In 15 TED Talk-style presentations, MIT faculty recently discussed their pioneering research that incorporates social, ethical, and technical considerations and expertise, each supported by seed grants established by the Social and Ethical Responsibilities of Computing (SERC), a cross-cutting initiative of the MIT Schwarzman College of Computing. The call for proposals last summer was met with nearly 70 applications. A committee with representatives from every MIT school and the college convened to select the winning projects that received up to $100,000 in funding. “SERC is committed to driving progress at the intersection of computing, ethics, and society. The seed grants are […]